Dann Men's Clothing

Viyella Shop from Dann

    Bill's Khakis Collection5  

Bill's 5 Pocket Jeans

Robert Talbott Collection

Robert Talbott

Best of Class Neckwear

Engraved Sterling Silver Collection from Dann

Dann Shoe Shop

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If you would like us to call you...we are happy to if you provide phone number and best time to reach you.

We are an upscale better specialty store online---celebrating being online since 1994--- after being a regular "Brick & Mortar" store for 28 years.....so we are just like a corner store with great customer service. We develop a personal relationship with our customers.........do not sell your name.......have a secure shopping cart for your purchases......have 40+ years of happy customers so will certainly want you to be satisfied with your purchases as well.

Our Policies....Terms & Conditions

We appreciate your business and look forward to sending you some things. Please note...We have a 30 day return policy for receipt of the merchandise for items purchased from Dann Online that have not been altered, monogrammed, damaged, scratched, laundered or worn, with original packaging (manufacturer attached) or are Custom/Special orders for merchandise credit to your original credit card or Dann-Online Credit. Custom, Special or Personalized orders--once in work--are non-cancelable, non-returnable and non-exchangeable. They are obtained or produced just for you. "Final Sale" items are non-returnable, as noted, as they are discontinued items.

Returns must be authorized and mailing instructions and return authorization codes will be provided.

 Shoes, Belts and other leather goods cannot have creases, scrapes or scratches or other evidence of try-on. Underwear, Socks, Brushes and Combs are Non-returnable--due to their personal nature & health reasons. (Additionally---Socks are also a special order in boxes of six.) Tailored Clothing must be returned in the shipping box with the wooden hanger, if provided. Glassware or Coasters (that are not personalized) that are returned must arrive back unbroken or un-cracked to received credit. Fragile items are packed for shipping to you a certain way. We do not reimburse for freight at either end. We only take back merchandise that was purchased from Dann-Online....not from another retailer. Defective products must be returned within 30 days...before alteration, laundering or wear. While we sell the highest of quality, we cannot guarantee lifespan of any product. Any change, repair, or alteration to any Dann product where the customer is seeking some adjustment, must be approved prior to the work being done. Shrinkage due to laundering cannot be guaranteed. Please follow the manufacturers suggested washing/cleaning instructions. How a product is washed or worn or how frequently worn is not something we have control over. We consider ourselves "Purists" therefore almost everything we sell has a high Cotton or Wool (natural fiber) content. Some shrinkage is to be expected. Please allow 24 hours to provide return instructions and a code for the box. Please allow at least 24-48 business hours (M-F) to process a return once returned.

Based upon this...you can see.....We ship only fresh, first quality current merchandise. It is presumed that it will be returned in the same condition it was shipped to you or it will be returned to you at your expense.

As a customer---you can count on your shipments from us will be top-notch merchandise.

We work hard to have the computer monitor show the proper color of things but cannot be absolutely certain of what your computer monitor shows. "Exact matches" are never guaranteed....even from same manufacturer as "Dye Lots" vary from one batch to next.

Please note ! When you place an Expedited Shipping Order--we move very quickly. Rarely can these orders be stopped or cancelled. Custom or Personalized orders...once placed...are non-cancellable.

When you submit an order to us, you are acknowledging our Dann Online Terms and Conditions.

Please note...during busy Holiday times...

shipments can take extra time to be shipped due to heavy warehouse traffic often compounded by seasonal bad weather. Personalized orders need additional days for monogramming. UPS and FEDEX do not guarantee anything other than Next Day Service. Even then...Weather Delays are out of everyone's hands. While you personally may not have weather problems in your hometown...if there is challenging weather in one of the shipping hubs around the country...your package could experience delays. Ordering early is always such a good idea ! Almost ALL orders during this busy Holiday shipping time at some point are "Expedited"....so orders are handled and processed as quickly as possible. They will ship when they are processed and ready to go. We cannot guarantee any shipping delivery during this Holiday time other than confirmed Next Day Air shipping.

Please plan ahead as best you can and we will do all we can to get your merchandise to you !

Returns must be authorized and mailing instructions and return authorization codes will be provided.

Unauthorized Returns subject to a restocking fee or may be returned to you. Most unauthorized shipments--without a proper return code are refused at the warehouse. Tracking numbers are strongly recommended for security with returned merchandise. If we have not provided a return authorization number and the correct shipping address for a return---we are not responsible in any way for a wayward shipment of an unauthorized return. When we ship packages out...We reserve the right to choose the most efficient shipping method, particularly with International Shipping, weather conditions, Holiday Rush, final destination location. USPS is often used if UPS has gone for the day. USPS also delivers to you on a Saturday...also another reason for our occasional shipping choice. USPS requires special handling on our part and no financial reimbursement will occur.

 Refused shipments, incorrect/partial shipping addresses given or failure to obtain merchandise from UPS or other carriers after repeated attempts may result in additional freight charges. We ship to the exact address and postal code you give to us. Delayed or lost packages due to incorrect/partial information given is the responsibility of the consumer. UPS likes/needs a Suite # or Firm name for deliveries in large buildings/housing complexes---along with a street address. Partial info given results in lost or delayed shipments. If a delay or confusion occurs, we will ask you to call the local UPS/FED Ex office to you to get involved in resolving the shipping problem. You know your locale better than anyone and can be most helpful to redirect the package.

Please contact us via email with your questions and we will be sure to get back to you promptly. We do not have a printed catalog.....our website is updated continually so check back often for new products and updates !

Need help with an order ? Or wish to contact us ?

Our email link is on the bottom of every page.

Send us your phone number and the best time to reach you and we will give you a call.

Drop us a line!

We ship around the world and into all time zones. We prefer email for accuracy and record of correspondence. We do not have a Call Center staff---when you hear back from someone at Dann Online...it is usually Dennis or Joan Dann....the Principals...not a part time employee.

All copy, photos, information on our website remain the property of Dann Online. No portion may be copied without our consent.

Follow us on Twitter  @dannclothing

Thanks for stopping by ! We look forward to hearing from you !

Dennis & Joan Dann

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