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Drop us a line!
If you would like us to call you...we are happy to
if you provide phone number and best time to reach you.

We are an upscale better specialty store online---celebrating our 15th year
online--- after being a regular "Brick & Mortar" store for 28 years.....so
we are just like a corner store with great customer service. We develop a personal
relationship with our customers.........do not sell your name.......have a secure shopping
cart for your purchases......have 35+ years of happy customers so will certainly want you
to be satisfied with your purchases as well.
Our Policies....
We have a 30 day return policy for items purchased from
Dann Online that
have not been altered, monogrammed, damaged, scratched, laundered or worn,
with original packaging or are
Custom/Special orders for merchandise credit to your original credit card or Dann-Online
Credit. Custom, Special or Personalized orders--once in work--are not cancelable,
returnable or exchangeable. Shoes, Belts and other leather goods cannot have creases, scrapes or scratches or
other evidence of try-on. Underwear, Socks, Brushes and Combs are Non-returnable--due
to their personal nature. Tailored Clothing must be returned in the
shipping box with the wooden hanger provided. Based upon this...you can see.....We ship only
fresh, first
quality current merchandise. It is presumed that it will be returned in
the same condition it was shipped to you in or it will be returned to
you.
Returns must be authorized and mailing instructions
and return authorization codes will be provided. Unauthorized Returns subject to a restocking fee or
may be returned to you.
Most unauthorized shipments are refused at the warehouse.
We reserve the right to choose the most efficient shipping method,
particularly with International Shipping. USPS is often used if UPS has
gone for the day. USPS also delivers to you on a Saturday...also another
reason for our occasional shipping choice. USPS requires special
handling on our part.
Please contact us via email with your questions and we will be sure to get back to
you promptly. We do not have a printed catalog.....our website is updated continually so
check back often for new products and updates !
Need help with an order ? Or wish to contact us ?
Our email link is on the bottom of every page. Send us your
phone number and the best time to reach you and we will give you a call.
We ship around the world and into all time zones. We prefer email for
accuracy and record of correspondence. We do not have a Call Center
staff---when you hear back from someone at Dann Online...it is usually
Dennis or Joan Dann....the Principals...not a part time employee.
We were featured on the front page of the Business
section in the Indianapolis Star. Click Here to view the
article. We look forward to hearing from you !

Thanks for stopping by ! We look forward to hearing from you !
Dennis & Joan Dann

Drop us a line!
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